The clinic informs you – Patients

Personal information collected

The Maxillo3D Clinic must collect the personal information necessary for the provision of dental care using the attached confidential medical questionnaire which is presented to you for signature.

The confidential medical dental questionnaire is kept in your dental file, and your dental file is kept in the Maxillo3D clinic to which the public does not have access.


The confidential medical dental questionnaire is kept in your dental file, and your dental file is kept on digital media, access to which is controlled using access codes.

Only healthcare staff will have access to your health information, administrative staff will only have access to the information necessary to carry out their duties (billing, making appointments, transmission to insurance companies).

Your rights.

− Right to access your dental file in order to read it
− Right to rectify certain elements
− Right to obtain a copy
− Right to withdraw your consent to the communication or use of information
− Right to restrict or deny access
− Right to be informed if your information is communicated outside Quebec
If you wish to exercise one of your rights, or make a complaint, please make a request to the person responsible for the protection of personal information in writing at

Duration of retention of personal information.

Your dental file is kept for five years following the last registration or insertion in this file in accordance with the law and at the end of this period, it will be destroyed in order to preserve its confidentiality.


Confidentiality Policy

Through its website, Clinique Maxillo3D collects personal information about you. The clinic is committed to ensuring the protection of your personal information, and invites you to read this confidentiality policy.

Personal information collected automatically.

By your connection to our website, certain personal information is exchanged between your computer and your server. This exchange is necessary so that the data contained on our site can be correctly communicated to the computer equipment you use. This personal information is kept by the clinic only for technical and statistical purposes related to the performance of our website.
The information covered is as follows:
• The domain name of your Internet service provider;
• Your IP address;
• Your browser (Explorer, Firefox, etc.)
• Your operating system (Windows, Mac OS, etc.);
• The date and time of your visit;
• Internet pages consulted.

Use of cookies

The clinic does not store any connection cookies (commonly called “cookies”) permanently. Only a temporary connection cookie is used during your visit to our site in order to improve the performance of certain features present there.
You can deactivate your cookies through your web browser. However, this deactivation may have the effect of restricting certain functionalities present there.

Personal information transmitted voluntarily by email or by filling out the form.

The personal information that you voluntarily communicate to us by email or via the contact form on our website, such as your name, and this document is prepared by the ACDQ for the exclusive use of its members.
Your email address will only be used to allow clinic staff to respond to you or follow up on your request and will not be kept.

Confidentiality agreement

All clinic employees have signed a confidentiality agreement

Responsible for the Confidentiality Policy

For any questions regarding this policy, or for any complaints relating to non- compliance with it, please contact Ms. Leslie Kassis, responsible for the protection of personal information, in writing at (1)




Manager, Maxillo3D